We do not offer free gifts with subscriptions. Most promotions offering free gifts such as a cookbook, a free bag, watch, clock etc. come from the individual magazine publisher.
Most of the complaints we receive are the gift not being delivered or the items being faulty. We recommend visiting Magazine Subscriber Services for publisher contact info.
You can use the Customer Service number next to the magazine or use the 'Address Change' link for publisher contact form.
(See sample below for Time magazine)
If you are responding to an offer to renew and receive a free subscription to give as a gift, we recommend following the above instructions as those offers are not mailed out by us.
If you still need assistance, all we can do is provide you with the publisher details but you are free to contact us here.